Scheduling

All intro flights and lessons require a scheduled appointment. All arrangements can be made by phone, email, or by visiting our office. We require proper identification such as drivers licenses or military ID cards.

Lessons

As soon as your feet can reach the pedals you can learn how to fly by taking an Intro Lesson. The law states however you must be 16 years old to execute your first Solo and 17 years old to become a licensed Private Pilot.

If you have a preferred instructor, please indicate this at the time of scheduling. If no preference is indicated at the time of scheduling, we will provide you with the first available instructor. Please arrive 10-15 minutes before your scheduled appointments to ensure adequate time for any last minute preparations.

Financial Policies

Clients are responsible for payment of all services provided by Fly Legacy Aviation. Charges must be paid at the time of the completed lesson or returned rental. We require a credit card or debit card to be kept on secured file. For your convenience, we accept Visa, MasterCard, check, and cash.

In the event that a payment made by Check, Bank Draft, or Credit Card is not honored by the Client’s Financial Institution (Non-sufficient funds), Fly Legacy Aviation will issue a $50 fee for each returned payment. Clients are responsible for paying outstanding balances in full.

Outstanding unpaid invoices are automatically added $10 weekly late fee for every week it stays outstanding. New week for this purpose always start on Mondays.

Fly Legacy Aviation reserves the right to forward any balances that have been outstanding for an extended period of time (without notifying Fly Legacy Aviation of any changes to documentation, accounts, or other information required to process payments) to a collection agency or legal counselor. The client will be responsible for the costs of collections, including but not limited to collection agency fees, court cost, administrative costs, and legal fees that may incur by Fly Legacy Aviation.

Appointment Cancellation

Clients must notify Fly Legacy Aviation within (a minimum of) 48 hours of their originally scheduled appointment time if any changes need to be made such as cancellation or rescheduling. Failure to do so will result in a $65 cancellation charge for a second occurrence. Subsequent cancellations and reschedules within 48 hours and no-call/no-show cancellations will result in a non-refundable fee of 100% of the total scheduled lesson or rental.

Lateness

Students or Instructors, who are late to a lesson for 20 min or more without at least a 2 hour notice, will be charged at the rate of $1/minute.
Example: you show up to your lesson 45 minutes late – we will add $45 to your lesson’s invoice. 23 minutes late – $23, and so forth.

Gift Certificates

Gift Certificates are not valid with any other special offers. Gift Certificates are non-refundable and may not be redeemed for cash. Gift certificates purchased at a specific dollar value cannot be used toward other discounted promotions. The Gift Certificate must be presented before services are rendered, otherwise an alternative form of payment will be expected. Fly Legacy Aviation is not responsible for the unauthorized use of any lost or stolen gift certificates or any damage to gift certificates after they have been purchased with a valid form of payment.

Tax

All products and rentals subject to 8% PA state and Philadelphia city tax.

Refund and Exchange

No cash refunds will be given for services and products that have been purchased. Any credits given will be kept on your Fly Legacy Aviation account towards future services.

 

Young Pilot Camp Refund Policy

If you are needing to cancel a registration, for any reason we will refund you in full all the way up until 15 calendar days prior to the start date of the event.
If canceled 14 days or less prior to the start of the event, you will be refunded 50% of the camp fees.
Medical issues/death in the family can be refunded all but $50 admin fee, even within 14 days. If this is a medical issue, we will need a doctor’s note faxed or emailed to us.
No refunds will be issued after the start of a camp.
If a camper is signed up within 14 day, 50% refund window, they are subject to 50%, not full refund.
If a camper is signed up and canceled on the same day, full refund can be provided, but only on that day.